Frequently Asked Questions
Do you provide free consultations before we decide on a home care professional?
Yes, We do!
We provide free consultations either on the phone or on zoom video call and it is absolutely free!
Are your practitioners certified professionals?
Yes, all of our personal support workers (PSW) are certified PSWs with years of experience in home health care services. They have done several years of schooling to get training and certification.
What should I consider when choosing a home health care provider?
We find you the best PSW that matches your need and requirements. We will send you the PSW's resume and give you the opportunity to interview the PSW or meet them in person before you decide to hire us!
Do you do an initial intake before finding a PSW?
Yes, we do a client assessment either on the phone or on zoom video call in order to get to know the clients, their medical condition and what you want us to help you with. The assessment will be done by a regulated professional who is also the case manager of the client. The assessment is also free of charge!